Thank you for shopping with Arivelle.in. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.
Order Processing
- Orders are usually processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During festive seasons, sales events, or high order volumes, processing times may be slightly extended.
Shipping Timeline
Estimated delivery timelines:
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Areas: Delivery may take additional time depending on courier availability
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances, weather conditions, or logistics delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping offers may be available on selected products or order values as part of promotional campaigns.
Order Tracking
Once your order is shipped:
- You will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable).
- Tracking details will be shared to help you monitor your shipment status.
Delivery Attempts
Our courier partners will usually attempt delivery multiple times. If the package remains undelivered due to:
- Incorrect address
- Unreachable customer
- Refused delivery
the order may be returned to us.
Additional shipping charges may apply for re-dispatch requests.
Address Accuracy
Customers are requested to provide complete and accurate shipping details including:
- Full name
- Contact number
- Delivery address
- PIN code
Arivelle will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Delayed or Lost Shipments
While we work with trusted courier partners, certain delays may occur due to:
- Weather conditions
- Transportation disruptions
- Government restrictions
- High shipment volumes
In case of significantly delayed or lost shipments, customers may contact our support team for assistance.
Damaged Package
If you receive a damaged package:
- Please record an unboxing video immediately upon receiving the parcel.
- Contact our support team within 24 hours of delivery with relevant photos/videos.
Claims without proper proof may not be eligible for resolution.
International Shipping
Currently, Arivelle.in primarily ships within India. International shipping availability, if offered, will be mentioned during checkout.
Contact Us
For any shipping-related queries or support, please contact us through the contact details available on: Arivelle.in